International Patient Services

Contact
Information and appointment
 +62 896-1300-9999

 

24-hour Emergency Hotline
+604 2268 527

 

Toll-free in Malaysia
1300 880 788

Toll-free in Indonesia
007 803 601 5248

 

Contact
  1. Medical triaging
  2. Discussion on treatment options
  3. Appointment making
  4. Hotel and flight bookings
  5. Medical evacuation where needed
  1. Meet and greet by Customer Service team
  2. On-demand airport transfer to hospital/hotel
  3. Visa extension and arrangements
  4. Cashless admission / reimbursements for admission cases
  5. Foreign language translators
  1. Follow-up appointment reminders
  2. Insurance claim status
  3. Medicine delivery